FREQUENTLY ASKED QUESTIONS
How does the transaction work?
A loan from us is a way to get immediate money by using items you already own. Unlike traditional bank loans, there are no credit checks or financial disclosures. We don’t ask for your paystub or any financials.
Upon accepting your final loan offer, we directly deposit money into your bank account, and your monthly service charges are auto-debited.
What is the minimum and maximum amount of money I can get from Pawngo?
How do you determine the Monthly Service Charges for my asset?
What assets/items do you accept?
What if I don’t see my item listed under ‘Assets We Accept’?
How is my final loan offer determined?
At Pawngo, we care about client satisfaction. Our goal is to get you the money you need!
Your final offer will be based on the in-house evaluation of your item, which will be conducted by our expert Evaluations Team. Factors that influence your final offer include your item’s current condition, its value & real-time pricing data.
Do I have to make monthly payments?
Yes, if you agree to a contract with us, the service charge you owe each month will be debited directly from the same bank account you used to get your loan funds.
Do I have to have a bank account to pawn my item?
Yes. If you conduct a financial transaction through us, you are required to own a bank account. All transactions occur via electronic funds transfer, between our bank account and yours.
Are there any extra charges I should expect when doing a transaction?
At Pawngo, we are completely transparent and upfront with all costs. When you complete a transaction with us, you will NEVER encounter hidden fees or extra charges. There are ZERO storage, insurance, shipping and/or ticket fees.
The only possible charges you could incur are if you do not pay your service fees on time. Just like any other liability you may have such as credit cards, auto loans or home loans.
Do you provide insurance?
Do you cover the cost of shipping?
What happens to my item if I decide not to pay back my loan?
Pawngo rarely defaults any contracts. 98.2% of our clients repurchase their luxury items. Our financial department is always willing to work with you to figure out a plan. If you absolutely cannot pay your service fees and pay to repurchase your asset, we will eventually attempt to resell your item. Please understand, we do not WANT to keep you asset. We want you, the client!
Will defaulting on a transaction from Pawngo affect my credit score?
ABSOLUTELY NOT. We do not report to or have any communication with credit reporting agencies. We do not ever ask for or need your Social Security Number. We never ask for any financials, credit history, or pay stubs. We ARE NOT a payday lender.
What are acceptable payment methods?
If you complete a transaction with us, we will electronically deposit money directly into your bank account. The service charge you owe each month will be debited directly from your bank account as well. You must have a bank account in order to complete a transaction with Pawngo. We also require electronic transfer of funds and do not accept monthly payments via paper check or cash.
How is my item stored and secured?
Your item is bar-coded and stored within a secure vault for the entire duration of its loan period. Our vault is located in our Secure Operations Lab that is only accessible via biometrics security. The entirety of your items journey is recorded on HD cameras and logged.
Can I buy items from Pawngo?
YES! Right now please check out https://www.ebay.com/usr/luxuryassetcapital
Items Available for Purchase
Luxury Handbags, Heels and Accessories
Precious Metals & Coins
High-End DLSR Cameras & Equipment
High-End, Brand-name Guitars and Musical Equipment